Privacy Policy

1. Introduction

Royal Engineering ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, royaleng-me.com, and our other communication channels. This policy explains what data we collect, how we use it, and the choices available to you.

2. Data We Collect

When you submit a contact or quotation form on our website, we collect the information you provide voluntarily, which typically includes:

• Full name
• Company or organisation
• Email address and phone number
• Project description, requirements, and any attachments

We may also automatically collect technical information such as your IP address, browser type, device, and pages visited, to improve site performance and security.

3. How We Use Your Data

• Respond to enquiries and provide quotations
• Manage and deliver projects we undertake for you
• Send relevant project updates and service communications
• Improve our website, services, and security posture
• Comply with applicable legal and regulatory obligations

4. Cookies

Our website uses a minimal number of cookies, strictly to support core functionality such as session handling and basic analytics. We do not use cookies to build advertising profiles. You may disable cookies in your browser settings; some site features may then be limited.

5. Sharing & Disclosure

We do not sell or rent your personal data. We may share information with trusted service providers (e.g. hosting, email delivery) strictly to operate our services, or where required by law, court order, or competent regulatory authority in Kuwait.

6. Data Retention & Security

We retain enquiry and project data for as long as necessary to fulfil the purposes described above and to meet legal obligations. We apply industry-standard administrative and technical safeguards — aligned with our ISO/IEC 27001 practices — to protect your information.

7. Your Rights

You may request to access, correct, or delete the personal data we hold about you, or to withdraw consent for further communications. To exercise any of these rights, please contact us at the address below.

8. Contact Us

For any questions about this Privacy Policy or to make a data request, please email info@royaleng-me.com or call +965 2228 1292.

9. Governing Law

This Privacy Policy is governed by the laws of the State of Kuwait. Any disputes arising from or in connection with it will be subject to the exclusive jurisdiction of the competent courts of Kuwait.